Returns
TAW allows products to be returned with the
following stipulations:
- Products must be in original packaging and
re-sellable as new.
- Return must be within 14 days of receipt of product.
- A 15% restocking charge will be levied against all
returns.
- Shipping charges are not refunded.
Upgrades
When products are hardware upgraded from one product to a
higher performing/more recent product , the existing product
has its warranty renewed to new status.
Some products are replaced while others are simply
"re-built" with present day technology using
existing case.
Details are discussed at the time of upgrade.
TAW products are upgradeable only when purchased from TAW
directly or an authorized reseller.
Used products regardless of their warranty status are not
upgradeable.
"Open Box" refurbished products purchased direct from TAW
are upgradeable.
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